frazer90

How I wish I could mail this to almost every boss I've had. The largest part is taken up by a fable which illustrates the ideas of the book, while the second part goes into more detail on how to implement the ideas and what they really mean. The three signs are: 1. Anonymity 2. Irrelevance 3. Immeasurement 1. Anonymity All human beings need to be understood and appreciated for their unique qualities by someone in a position of authority. People who see themselves as invisible, generic, or anonymous cannot love their job, no matter what they are doing. - A direct supervisor must be genuinely interested in employees on a personal level. - They must ask about what's going on in people's lives. - Must be done on a continuous basis. - Managers must realize that people get out of bed in the morning to live their lives, and work tasks or only a part of that. 2. Irrelevance People need to see a connection between the work and the satisfaction of another person or people The work must matter to someone, even if it's just the boss. - People need to be needed. - Important to serve others, not merely themselves. - People die emotionally when they start to believe in the own irrelevancy. - A job is not a series of self-involved activities without a clear connection to others. - Two questions must be asked: Who am I helping and how am I helping? - Who: Sometimes, the answer is the boss. But bosses are afraid to be openly thankful for fear of looking self-serving. However, employees would likely appreciate acknowledgement of their role's importance in their boss's success. Otherwise, they are deprived of feeling that they've made a difference. - How: Managers must help employees see how their work matters to someone. 3. Immeasurement People need to be able to gauge progress for themselves. Need tangible means for assessing success or failure. Otherwise, that leads to lack of motivation as people see themselves as unable to control their own fate. - Immeasurement simply means lack of clear means of assessing one's progress or success on the job. - Creates feelings of dependence on a manager to subjectively judge their achievements. - This forces employees to engage in politics and posturing. - Managers must ID areas an employee can directly influence, and then ensure that specific measurements are connected to the people the are meant to serve.

2022-11-14 17:55