giovannivo4c4f

I would have not bought or read this book -- mostly because I still have hard feelings about selling the Sonics to Oklahoma. At our cabinet retreat in July, the Governor gave all us copies and asked that we read it. Since I tend to do what I am told, I did read it. It is well written, an interesting and compelling story of turn around. It is also deeply personal; Schultz is open about his struggles to maintain confidence while dealing with his own doubts. He very honest and does in-depth discussions about a number of his own mistakes. Most striking is his belief and action about reaching out and engaging the people through out the organization. He believes their secret sauce is the connection between the baristas and customers -- in order to have that, leadership has to have connection to all those people. One of the best leadership books I have read.

2023-03-11 02:52